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Protecting your information
More and more people are living their digital lives entirely out of their mobile devices, but the convenience of keeping your data with you may also be keeping all of your eggs in one basket.
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ERROR: Error Code: -5 Syncing Keep Track on Vista and Win7
Error Code: -5 Syncing Keep Track on Vista and Win7 1) Open Keep Track on your PC 2) Go to File -> Database File 3) Click “Change”, then Browse to C:\Users\YourUsername\Documents 4) Close Keep Track, and try synchronizing again.
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INFO: My One-Touch buttons don't synchronize!
Keep Track does not synchronize One-Touch buttons. The reason is that you may want to keep different buttons on your desktop and on your PDA, and synchronization would always make both sides identical. Keep Track does synchronize the following information:
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ERROR: The transaction database could not be opened: wrong database version number
Versions of Keep Track prior to 2.1.4 may produce this error if the program’s settings become corrupted. To fix this error, un-install Keep Track from your PC and PDA, and then re-install with the latest 2.
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INFO: Windows Mobile Device Center 6.1 prevents Keep Track from syncing
Windows Mobile Device Center 6.1 introduced a change that prevented Keep Track from syncing under Windows Vista. We have now fixed our installation software so that Keep Track can synchronize if you are using Vista.
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INFO: Keep Track Synchronization Tips
Keep Track uses its own synchronization service that works inside of ActiveSync or Windows Mobile Device Center. If your information is not being synchronized, please check the following: Keep Track needs to be installed on both your Windows PC and Windows Mobile Device (Pocket PC or Smartphone)
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INFO: Keep Track Documentation
Keep Track Quick Tour for Pocket PCs Keep Track Quick Tour for Smartphones Keep Track Users Guide and Reference You can read or print the Users’ Guide your favorite PDF reader (we recommend FoxIt PDF reader).
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INFO: Keep Track Windows Mobile Smartphone Tips
Use your phone keypad to quickly access Keep Track functions! On the OneTouch screen, the 1-9 buttons activate that OneTouch button. On the Enter Transaction screen, the keys help you quickly scroll to the item you want, starting with the letter you press.
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INFO: I've tried everything to sync Keep Track with my Smartphone, but it won't sync.
We have identified several devices that Keep Track will not synchronize with. These are the Motorola Q and Samsung Blackjack (SGH-i607). The issue is a configuration problem in the phone’s system software that prevents ActiveSync from synchronizing to third-party software like Keep Track.
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HOWTO: Get Started with Keep Track
Use Keep Track as a receipt manager for your online and phone transactions. You can record the receipt number in Keep Track’s Notes field. You won’t need to print every order confirmation, because you’ll have a convenient record of all of your transactions.
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INFO: Latest Keep Track Upgrades and Version Info
Keep Track 2.1.4, released in April 2007, is the current version of Keep Track for Pocket PCs, Smartphones and Windows PCs. Keep Track 2.1.4 includes full support for the Motorola Q and other landscape-style Smartphones, as well as other minor bug fixes and improvements.
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INFO: Keep Track Smartphone Synchronization
In order to synchronize your data, Keep Track requires a separate synchronization engine installed on a Windows Mobile Smartphone or Windows Mobile Standard device. This component is automatically installed if you install the Professional edition of Keep Track.
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HOWTO: Move Keep Track Data to a New Windows Mobile Device
If you want to move your Keep Track information to a different machine, that is, to a new Pocket PC, Smartphone or Windows PC, follow the steps below. If you are not synchronizing your Keep Track information, you can just reinstall Keep Track on your new machine (using your original installation file or trial unlock codes), and copy your Keep Track data file to the new machine.
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HOWTO: Recover Transactions from a Backup File
If you have made a backup copy of your Keep Track data (.atf) file, and want to restore that file, do the following. If you are not synchronizing your Keep Track info** **between a Pocket PC or Smartphone and a Windows PC, you can just copy the backup file back over the original file (first closing Keep Track).
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FAQ: What versions of Quicken do Keep Track 2.1's QIF files work with?
QIF files made with Keep Track 2.1 can be used any edition of Quicken 2002, Quicken 2003, or Quicken 2004. Newer versions of Quicken and QuickBooks no longer support QIF import and export.
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FAQ: What's the difference between an account and a name?
Accounts remember a balance, where Names don’t. Names are only there so that you don’t need to keep entering them. For example, you’d want to see a balance for your Checking account or Visa card, so you should set them up as Accounts.
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FAQ: How do I put in a check number?
Any transaction of type Check lets you choose a check number. Check numbers will be set to the previous check number recorded for that account, but you can always change them.
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FAQ: How do transactions work?
Charge Transactions: The Charge transaction should add the amount of the transaction to the outstanding balance, and subtract it from the available credit. For example, if your credit limit is $5000 and you already owe $2000, and charge an item for $500, your available credit should change to $2500.
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INFO: Supported Hardware for Keep Track
Keep Track is available for: Windows Mobile 6.5 Windows Mobile 6 Classic, Standard and Professional Windows Mobile 5.0 Pocket PCs and Smartphones Pocket PC or Smartphone 2003SE: Windows CE 4.21 Pocket PC 2003: Windows CE 4.
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HOWTO: Register / Unlock Keep Track
You can register Keep Track by going to the About screen in the desktop or Windows Mobile version. When registering your software, make sure of the following when inputting the name and key: You are entering the name and key exactly as they appear in your registration email - the name and key are case-sensitive.
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INFO: I can't see my 'mark' column for marked transactions.
Try dragging the border of your ‘mark’ column wider - if you make it too narrow, you won’t see the X inside.
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FAQ: How can I reconcile my checkbook using Keep Track?
The methods of reconciling your checkbook using Keep Track depend a lot on your personal preference but here are a couple ideas: Method a - Print out a statement: You can print a report of all transactions for an account within a certain period.
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INFO: My desktop Keep Track data disappeared!
Keep Track will not synchronize correctly if the account database is stored anywhere other than in your device’s Main Memory. If you installed Keep Track to a storage card, or manually moved your database to a storage card or internal ROM storage, you may experience this issue.
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FAQ: When does Keep Track save my data?
As soon as you leave the screen where you are entering data the information is saved. If the program is forced to close prior to your leaving this screen however, you could lose the data you just entered at that particular screen.