ERROR: eWallet 7 appears to cause a bluescreen crash that reboots Windows
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Last Updated:
Some users have encountered a problem where their PC will bluescreen and reboot while using eWallet 7. The blue screen message will indicate that a problem has occurred in windrvNT.sys
.
WindrvNT.sys
is a part of New Software’s FolderLock version 5. The problem that causes the blue screen is part of windrvNT.sys
, not eWallet.
Uninstalling FolderLock 5 will fix this issue. It has also been resolved in FolderLock 6.
If you uninstall FolderLock 5 and still receive a bluescreen, the buggy FolderLock component may still be on your computer. Go to your C:\Windows\system32
folder and rename windrvNT.sys
to windrvNT.old
. Then, reboot your computer.
Platforms
- Windows