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ERROR: The program or setting cannot be installed because it is not digitally signed with a trusted certificate. on Windows Mobile
This error message means that either you (or your PDA) chose “No” when asked whether to install software from an unknown publisher. If you did not explicitly tap on the “No” option, another program or message window may have popped up on your device’s screen while the Unsigned prompt was displayed.
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FAQ: Why doesn't my desktop eWallet password work on my Windows Mobile device?
In order to synchronize, your wallet on your PC and your PDA must have the same password. Passwords are case-sensitive. If you are syncing with your PDA and are not receiving sync error messages: You are not opening the wallet that contains your data.
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HOWTO: How to sync data from a Windows Mobile device to a Windows PC
If you have eWallet data on a Windows Mobile device and want to synchronize it to a new Windows PC (or one that has been restored from a crash), use the instructions below. First, install eWallet to your Windows PC.
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HOWTO: How to sync data from a PC to a new or reset Windows Mobile device
If you have eWallet data on your desktop PC already, but need to restore it to a new Windows Mobile device or one that has been reset: First, install eWallet onto your Windows Mobile device.
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HOWTO: Install our software from a .cab or .prc file
To install a program from a .cab file on a Pocket PC: A .cab file is a self-contained product installation file that’s run directly on a Windows Mobile Pocket PC or Smartphone. Download the appropriate .
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ERROR: I am having a SyncPro problem with Windows Mobile and can't find the answer
If you’re having problems of any other kind with SyncPro synchronization, first check the synchronization log. Pick View SyncPro Log from the Synchronize Menu in eWallet on your Windows PC. The synchronization log will frequently help you figure out what’s wrong with your synchronization.
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FAQ: SyncPro comes up every time I start eWallet. How do I stop it?
You can choose when SyncPro runs by going to Synchronize -> SyncPro Options (or Sync Manager -> Options) in the desktop eWallet. Choose whichever sync option works best for you. (SyncPro actually doesn’t synchronize if nothing’s changed.
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HOWTO: How do I stop my wallet from using SyncPro to sync?
To stop synchronizing a wallet with SyncPro, go to Synchronize -> Setup while in the desktop version of eWallet. Change the sync direction for any devices in the list to none. To stop (or change) synchronization with a different file than the one you have open, go to Synchronize -> Synchronized Wallets.
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FAQ: Can I use SyncPro to sync with more than one Windows PC?
Yes. With SyncPro you can sync your wallet with as many different devices and as many different PCs as you like. Microsoft ActiveSync and Windows 7/Vista’s Windows Mobile Device Center only allow your PDA to have up to 2 sync partnerships with different desktop PCs, so you can really only sync one PDA to at most 2 different computers.
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FAQ: How can I tell if I'm using SyncPro with Windows Mobile?
Open the wallet on the PC and look in the lower left hand corner of the eWallet window. If it says “Not set to synchronize”, then you are not currently using SyncPro to synchronize this wallet.
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FAQ: How Do I Get Started Using SyncPro with a Windows Mobile device?
You can use SyncPro to synchronize with remote locations and removable storage devices as soon as you’ve installed eWallet. To use SyncPro with a Windows Mobile device, you must have eWallet installed on the device as well.
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FAQ: Does SyncPro replace ActiveSync or the Windows Mobile Device Center?
No. SyncPro works in conjunction with ActiveSync and the Windows Mobile Device Center to provide item level synchronization for Windows Mobile devices. SyncPro cannot synchronize with Windows Mobile devices without ActiveSync or the Windows Mobile Device Center and does not replace them.
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INFO: eWallet Windows Mobile Tips
Windows Mobile Touchscreen Tips Read tips for non-touchscreen devices On your Pocket PC, just Hold your Stylus on any card, category or filename. You’ll see a menu of actions you can do with that object.
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FAQ: How do I delete eWallet files, cards or categories on my Windows Mobile device?
Pocket PC (touch screen): Just Tap+Hold your Stylus on any card or category you want to delete or rename. Using Tap+Hold with most programs on your Pocket PC will show you what you can do with any of their objects.
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FAQ: Where do I find Help for eWallet on my Pocket PC?
To view eWallet Help on your Pocket PC: with eWallet running, click on the Start menu in the upper left corner of your screen. From the menu that appears, choose Help.
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FAQ: Can I install eWallet on a storage card, or have my files on a storage card?
You can install eWallet on either a storage card or in your Windows Mobile device’s main memory. If you’re using SyncPro technology to synchronize your eWallet info and you installed eWallet to the to the storage card, your synchronized wallets will be stored on the storage card as well.
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FAQ: How do I add my own icons and graphics?
Complete information about how to create and add graphics and icons is in the Help File on your Windows PC copy of eWallet, or in the Start Menu group for eWallet. To move icons to your Pocket PC from your desktop, use the Explore option in ActiveSync.
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FAQ: How do I move a card or category between categories on Windows Mobile?
To move a card or category, you can either tap and drag the card or category to move it, or cut and paste it where you want it moved to.
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FAQ: How do I make a nested category?
On a Windows Mobile Pocket PC (touch screen): Tap+hold your stylus on a category name, in either List view or Icon view, and pick New Subcategory from the menu. You can also make an existing category into a subcategory by dragging it under another category, or cutting then pasting it under another category.
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ERROR: My custom templates won't sync with my Windows Mobile device
Typically, eWallet automatically synchronizes templates between your Windows PC and your Windows Mobile device. This occurs whenever you run SyncPro to synchronize the wallet file itself. If for some reason it appears that your templates are not synchronizing, you can find a synchronization log for the templates here:
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ERROR: My custom icons will not sync to my Windows Mobile device
Copies of your custom icons must be placed in the \My Documents\eWallet\Graphics and Sounds folders on both the Windows PC and your Windows Mobile device if you want them to appear on both devices.
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INFO: My background images and picture cards won't sync to my Windows Mobile device
eWallet 7 can sync inserted images with Windows Mobile devices. If your card backgrounds or picture cards have inserted images, they will sync onto the device. Linked images are not synced; they are stored outside of the wallet file on your computer and Windows Mobile device.
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INFO: Synchronization with SyncPro is sometimes very slow on Windows Mobile
The actual synchronization of your eWallet data takes only a couple of seconds, but eWallet has to start and stop connections with whatever location you are synchronizing with, as well as transfer your actual wallet files back and forth.
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FAQ: I can't find my wallet on my Windows Mobile device after setting up synchronization
eWallet 6.0 is designed to open the last wallet you have set up to sync with your mobile device automatically, but you may not always see the program open the wallet you are looking for.
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ERROR: I set up SyncPro but my information isn't synchronizing with my Windows Mobile device
If you do not receive any error message, it is very likely you are opening a wallet that is not set to synchronize. Check in the lower left corner of the eWallet window on the desktop.
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ERROR: The program you have installed may not display properly because it was designed for a previous version of Windows Mobile
This warning message indicates that the program you are trying to install is not specifically designed to work with the version of the operating system on your Pocket PC or Smartphone. Generally, you can still use the program, but it may not be optimized for the particular display on your device.
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ERROR: This application requires a Microsoft Windows Powered Pocket PC 2002 or later on your Windows Mobile Pocket PC
If see a window on your device that says: This application requires a Microsoft Windows Powered Pocket PC 2002 or later you are trying to install one of our newer products on a Pocket PC with an older version of the operating system.
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ERROR: Installation of [your product] was unsuccessful on a Windows Mobile 5.0 device
There is currently an issue with the way that Windows Mobile 5.0 handles installing any software that may result in a failed installation if your device does not have enough available memory to complete part of the install.
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FAQ: Why doesn't eWallet show up in the ActiveSync (or Windows Mobile Device Center) sync options?
eWallet’s SyncPro synchronization is a part of the eWallet program itself, so you won’t see eWallet listed in your ActiveSync or Windows Mobile Device Center sync options. eWallet does rely on the connection ActiveSync makes with your Pocket PC to synchronize, so you need to have ActiveSync or Windows Mobile Device Center installed in order to sync eWallet with a Windows Mobile device.
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FAQ: How do I open a different wallet file on my Windows Mobile device?
To open another wallet on your Windows Mobile… …Smartphone (no touch screen): While looking at the list of categories and cards that are in your wallet, press the Menu key, then Open Wallet (Show Files in eWallet 5.